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Can I appeal a racism ban?

Any ban may be appealed in the Ban/Mute Appeals section of our website; however, we do not lift bans for language which has only one usage, that being purposefully racist or severely derogatory.

We have and will continue to maintain a zero tolerance for racism. As of April, 2021 we have updated our auto-ban filters to include slang and words that is often intended as derogatory, but may also have usage that is not purposefully racist. Only in this scenario will the appeal be considered and only if logs clearly indicate such. If accepted, the ban will be changed to a temporary ban and said player informed that the language used will not be tolerated in any context in our community. No chance to appeal a language ban in the future will be given, regardless of the context.

Your player history, behavior, and positive contributions and interactions within our PvE community is not considered in an appeal for racism or language bans. 

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