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  • Discord FAQs
    Roles, linking, verification and community guidelines.
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    What are the rules for the Discord server?

    This information is available in the #welcome channel and is provided below.

    • Respect everyone regardless of their roles.
    • Spam in any capacity will not be tolerated.
    • Harassment, hate speech, racism, or abuse will not be tolerated.
    • Links and images may not contain pornography, racism, or controversial imagery, reference or not.
    • You may promote yourself in #general once every 24 hours. You may not promote communities.

    Updated February 10
    Some readers
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    What do the colored names in chat mean?

    The colored names you see in chat indicate different roles within the RustEZ community. These colors help players quickly recognize staff, supporters, and community members.

    Blue — Community Member
    Standard player role. Everyone starts here.

    Orange — VIP Member
    Community member with VIP status and supporter perks.

    Pink — Subscriber
    Community member with active subscription benefits.

    Green — Staff
    RustEZ administrators. Follow their instructions during events or disputes.


    Role colors are cosmetic and help with identification. They do not change gameplay rules or protections outside of official staff responsibilities.

    Updated February 10
    Some readers
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    How do I get help from an admin?

    If you need admin assistance, please click on #help in our Discord and tag your server. An admin will help you when they can. Valid server tags include the following:

    @(AU) Pure, @(AU) Scourge, @(AU) Survival
    @(EU) Pure, @(EU) Scourge, @(EU) Survival
    @(US) Pure, @(US) Scourge, @(US) Survival, @(US) Elysium
    @(JP) Pure, @(JP) Scourge, @(JP) Survival

    For private matters, please send us a help ticket.

    Updated February 10
    Few readers
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    How do I participate in the giveaways?

    Due to the growing threat of bots using the "giveaway" scheme to steal Steam accounts and personal information, we've decided to suspend our giveaways for the foreseeable future.

    Updated February 10
    Few readers
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    Are messages claiming I won something real?

    If a Discord user messages you claiming you won a prize or were entered into a giveaway, ignore it. These are scam bots attempting to steal Steam and Discord accounts.

    All official RustEZ giveaways are hosted publicly in #giveaways. Winners are contacted directly by staff; we will never ask you to visit external links or provide account credentials.

    If you receive a scam message from someone on the server, report it in #help so staff can remove it quickly.

    Protect yourself: never click links from users you don’t fully trust. Even from trusted users, double-check URLs and search them first to ensure they aren’t flagged as scams.

    Updated February 10
    Some readers
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    Where are events posted in Discord?

    All RustEZ event news, updates, and important announcements are posted in the #announcements channel.

    This includes server wipes, special events, giveaways, patch notes, maintenance notices, and community updates. If something important is happening, it will always be posted there first. We recommend enabling notifications for this channel so you never miss critical updates.

    Updated February 10
    Some readers
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    Are there perks for boosting the server?

    We currently don’t offer in-game perks for Discord Nitro boosts, but we truly appreciate every boost we receive.

    RustEZ servers are expensive to operate and maintain at the performance level our community expects. Rather than redirecting funds away from server upkeep, we choose to invest directly into infrastructure, hardware, and stability to keep gameplay smooth and reliable for everyone.

    Your support still helps the community grow, and we’re grateful for it. ❤️

    Updated February 10
    Some readers
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    How do I unlink and relink my Discord?

    If you completed #welcome → Become Verified, but your Discord role is not showing, your account likely needs to be relinked. Follow the steps below to fully reset and sync your Discord connection.


    Relinking your Discord account

    1. Leave the RustEZ Discord server
    2. Log in to your account on the RustEZ website
    3. Click the drop-down arrow next to your name
    4. Select Account Settings
    5. Open the Discord tab
    6. Click ConfigureSign Out
    7. Rejoin Discord using this link: discord.gg/rustez
    8. Click Continue, read and accept the rules, then click Submit
    9. Go to #verify-here and click Verify on Wick’s message to receive the visitor role
    10. Sync your RustEZ role here: rustez.com/link


    Important:

    • Make sure you enter the full Discord username, including the 4-digit tag
    • Role updates can take 15–20 minutes to appear
    • Do not change your Discord username during the process
    Updated February 10
    Some readers
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    How do I get my role on Discord?

    You'll need to link your Discord account on our website for your role to sync.

    1) Head over to rustez.com/link
    2) If you haven't already, sign in and proceed to the next step
    3) Now click Link your Discord account and log in to your Discord account

    Updated February 10
    Some readers
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