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Ban Appeal – FREYA


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Posted

Character Name: FREYA
Date of Ban: October 16, 2025
Reason Shown: Anticheat
Server: (EU) Survival

Message:

Hello,
I would like to request a review of the ban applied to my character FREYA. I was unexpectedly banned by the anticheat system while being AFK, sitting on a beanbag (chair) and not performing any in-game actions.

When I returned to my computer, I found out that I had been banned without any valid reason. I have never used any kind of third-party software, macro, or modification that would violate the server rules.

I kindly ask that this case be reviewed, as it seems to be a false positive triggered by the anticheat system. I am more than willing to cooperate and provide any additional information needed to clarify the situation.

Thank you very much for your time and understanding.
FREYA

  • Like 1
  • Staff
Posted

hello @MFreya

Unfortunately it looks like you're gamebanned, which means that you're banned by facepunch/EAC themselves, and NOT banned by RustEZ.  These types of bans are something you'd have to go directly to facepunch/EAC about, as we are unable to do anything about them.  information about these bans can be found Here

Best of luck to you with the appeal process and we hope to see you back if it was a mistake! 

-A3

  • Confused 1
Posted

Hello

I just wanted to say thank you for taking the time to respond to my appeal.
It seems that my account is no longer banned — I really appreciate your assistance and the clarification you provided.

Even if the issue resolved itself automatically, I’m very grateful for your help and for the quick response.
Thank you again, and have a great day!

Best regards,
FREYA

  • Love 2

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