ToS, no but against our server rules yes, the best course of action is to ask for an admin in-game, if there is no response tag your server in the #help channel in Discord using the pinned message as a guide this will help you get a resolution much quicker. You can also put a help request here https://rustez.com/help/ if the matter is private only admins can see posts there.
If you can respond here or private message me by hovering over my name and clicking message, or by reaching out to me on Discord I can assist.
Cheers,
epop