Discord FAQ
Information about our website.
Questions
How do I get my role on Discord?
You'll need to link your Discord account on our website for your role to sync.
1) Head over to https://rustez.com/discord/invite/Link/
2) If you haven't already, sign in and proceed to the next step
3) Now click Link your Discord account and login to your Discord account
Where are events posted in Discord?
All events news and announcements are posted in the #announcements channel.
What are the rules for the Discord server?
This information is available in the #welcome channel and can be found below.
• Respect everyone regardless of their roles.
• Spam in any capacity will not be tolerated.
• Harassment, hate speech, racism or abuse will not be tolerated.
• Links and images may not contain pornography, racism or controversial imagery, reference or not.
• You may promote yourself in #general once every 24 hours. You may not promote communities.
Are there perks for boosting the server?
Not currently though we do plan on adding exclusive Discord-only perks to boosters.
What do the colored names in chat mean?
The colored names you see in chat represent different roles within in the RustEZ community.
- Blue: Community member
- Orange: Community member, VIP role
- Pink: Community member, Subscriber role
- Green: Staff role
How do I get help from an admin?
If you need admin assistance, please click on #help in our discord and tag your server. An admin will help you when they can. Valid server tags include the following:
@(AU) Pure, @(AU) Scourge, @(AU) Survival
@(EU) Pure, @(EU) Scourge, @(EU) Survival
@(US) Pure, @(US) Scourge, @(US) Survival
For private matters please send us a ticket.
How do I participate in the giveaways?
Update June 14, 2021: Due to the growing threat of bots using the "giveaway" scheme to steal Steam accounts and personal information, we've decided to suspend our giveaways for the foreseeable future.
Click #giveaways and react to the post with 
(tada) to enter the giveaway. Each giveaway post details the prize, time remaining until a winner is chosen, and how many people in our community have entered. If you win, the code will be sent to you via Discord message.
Are messages claiming I won something real?
B E W A R E O F S C A M S
Any user messaging you on Discord that claims you won something, or were entered in a giveaway, please ignore them. They're bots looking to steal your Steam and Discord accounts. Our giveaways are always done via #giveaways and we DM your prize directly. We will never prompt you to visit an external link or ask you to provide any account information. If you come across one of these DMs and that bot/user is in our server, please report them in #help so we can swiftly remove them.
Do your part and never click on links from anyone unless you 100% trust the user. Even then, be cautious and Google the URL first to see if it doesn't come up to any scam warnings.
How do I unlink and relink my Discord?
If you followed the steps in #welcome "Become Verified" and your Discord role isn't showing, you may need to unlink and relink your account via the website.
1. Leave the Discord server
2. Log in to the RustEZ website: https://rustez.com/
3. Select the drop down arrow by your name
4. Select Account Settings
5. Select the Configure button in the Discord Tab
6. Select Sign Out
7. Rejoin the Discord using this link: https://discord.gg/rustez
8. In Discord click Continue, read and accept Discord rules and then click Submit
9. Navigate to the #verify-here channel. You will see a verification message from Wick. Click Verify to obtain the visitor role.
10. Finally, sync your RustEZ role to your Discord using this link: https://rustez.com/discord/invite/Link/.
Be sure to correctly enter the 4-digit code at the end of your Discord username.
It may take 15-20 minutes for role changes to update in Discord.
