Jump to content

Recommended Posts

  • Staff
Posted

We're in the process of phasing out /support due to ongoing spam issues and extremely delayed responses with our new support chat, located in the bottom right corner of the website. Our /help section will remain for inquiries that do not need immediate attention, but most inquiries can now be done through the new support chat.

During normal operation hours, responses should only take a few minutes. If you catch us outside of that check back later or wait for an email letting you know we've responded. Thanks to our lovely admin team, we now have 5 dedicated chat operators that will route and respond to requests to greatly reduce response times and streamline the entire support process.

If you still have an outstanding support request through /support please bear with me as I continue to work through the hoard of spam. Once we're caught up we'll be disabling the system and forwarding all internal links, excluding /help to interface with our new support chat.

 

I look forward to you breaking it,
Love Death.

  • Like 2
  • Love 8
  • Death changed the title to Our support has evolved!
  • Death unfeatured this topic

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.