If you are stuck in terrain, a cave, a rock, your base, or behind a lock, try normal in-game options first, such as respawning if it is safe to do so.
If you cannot get out or your items/body are inaccessible, submit a help ticket with:
- Server and region
- Your location, grid, or nearby landmark
- What you are stuck in
- Whether your body/items are involved
- Screenshot if possible
For future bases, we recommend using code locks when possible and keeping backup access to your base.
