RustEZ does not sell Steam items, Steam inventory items, skins, or anything that can be traded, listed, or used through Steam.

Items sold through the RustEZ store are for use on RustEZ servers only. They are not added to your Steam inventory and cannot be used on other Rust servers.

If you purchased an item by mistake because you thought it was a Steam item, please submit a help ticket so staff can review the purchase.

1. Create a new help ticket.
2. Include the item or items you purchased, or provide the invoice number.
3. Let us know that the purchase was made by mistake because you thought it was a Steam item.
4. Request a refund review.

Refunds are reviewed by staff and are not guaranteed. Please do not purchase the same item again while waiting for your ticket to be reviewed.