The claim about admins not caring about their players and what not, it's not that we don't care. We do. That's why we're here, as was already told to you in game, that's a server sided issue if anything, and we as admins are not in control of any of that side of RustEZ.
We're in the game to help people with the issues that are within our ability to assist.
You also posted your complaint/report in US Scourge general forums, not the Bug reporting section of the forums that was mentioned.