Squog

こんにちは、Bastet様。

管理チームにご報告いただきありがとうございます。管理チームは次回オンラインになった際にこの問題を調査いたします。

プレイヤーからこの動作が引き続き発生する場合は、お知らせください。

Hi @bigusdikus,

Thanks for reporting this incident. The guidance in the FAQ for multiple players attending timed events is as follows:

Quote

Players online at the same time as you are often trying to do the same things you are -- at the same time. While you may see them at a few of the same spots, it doesn't necessarily mean they are "hogging" the loot. This is especially true on servers during peak player hours.

Compromise is a big part of playing on a community server. Players are encouraged to jointly participate in events, share the loot, and be courteous to others who are simply trying to enjoy the game, the same as you.

Based on your comments it appears as if the other player was not willing to share the loot. We will investigate the matter further and speak to both parties individually.

We will be in touch soon after these discussions have occurred.

Hello@moon,

Thank you for reporting this incident to our management team.

We will investigate claims and take disciplinary action against offending players in accordance with our moderation policy.

Please continue to let us know if you see any players violating the server rules.

thank you very much.

Hi @elninofrank,

Thanks for reporting this player's actions.

We will investigate them when we are online next.

Hi 야마다,

Thanks for bringing this to our attention.

Just for clarification, can you confirm the sequence of events:

1. You and your team arrive on Cargoship
2. You and your team start killing scientist NPCs
3. Some of your team dies
4. The perpetrators arrive on Cargoship
5. They take the loot from your deceased comrades' bodies
6. They take the loot from the locked crate
7. They leave
8. You and your team leave

Does that sound right to you?

Offender: Ca•Mi (BattleMetrics) (Steam)
Server: [JP] Pure
Time: 9:05 PM AEDT
Length: Permanent
Reason: stealing/looting and griefing
More Info: The offender habitually stole & raided after being warned, as well as griefing their neighbours over the course of their tenure on the server. A ban has been implemented to limit the damage being dealt to the wider community.

Hi @Sea_Boo_Yahz,

Thanks for providing more context to your ban appeal.

The behaviour you exhibited over the course of several months was a contravention of several server rules and was the deciding factor in placing a ban on your account.

That being said, you will get a second chance. Just one. The ban will be lifted once 72 hours have passed, but it will remain on your record. There will be no additional chances as this post should encourage you to change how you carry yourself in our servers and to abide by the rules.

Take a few minutes before rejoining, and refresh yourself on the rules to avoid any chance of breaking them. If you are unclear on any of them, or aren't sure what is permitted, reach out to the staff and we'll be happy to clarify them for you.

1. No raiding, griefing or looting of any kind
2. No mic or chat spam, player disrespect, racism or harassment
3. No camping loot rooms, monuments or any highly concentrated areas
4. You may build in caves but you must ensure safe passage for players
5. No blocking waterways, building around monuments or large areas of land

Please bear in mind, this is a one-time ban reversal. No further rule infractions of this nature can happen.

Welcome back.

Hi @Sea_Boo_Yahz,

Thanks for appealing the ban placed on your account on the 30th of July 2024. The ban was implemented to curb your behaviour on the [JP] Pure server as you had demonstrated a tendency to raid your neighbours, destroy their items and then grief their base over several wipes.

It is important that we get an understanding from you the reasons why you would like to return, and simply stating the following does not give us enough reason to repeal the ban:

16 hours ago, Sea_Boo_Yahz said:

All I can say is I'm so sorry

Can you please expand on your reasoning, and describe in your words what this community stands for?

We will make a decision based on this information.

Offender: ewgnwejkhgnwienwef (BattleMetrics) (Steam)
Server: [JP] Pure
Time: 1:29 AM AEDT
Length: Permanent
Reason: stealing/looting and griefing
More Info: The offender habitually stole & raided after being warned, as well as griefing their neighbours over the course of their tenure on the server. A ban has been implemented to limit the damage being dealt to the wider community.

Hi @fuckrustez,

Thanks for taking the time to communicate your frustrations with the situation. I'm sorry we weren't able to attend to your request for assistance in a more timely manner.

This however does not excuse the language you used in chat, which is the reason why your account was banned from our servers.

With the current cancel culture in the world, racism in all aspects of society is being closely scrutinized. While we do understand that it still heavily permeates music, comedy, movies, and other media, it is something we do not feel is appropriate in our community-focused servers.

The word you chose to use is not welcome - in any context.

The "No Racism or player disrespect" rule is purposefully positioned in every server's description so that it has maximum visibility - even during the lengthy loading screen.

In addition to this - Facepunch's Terms of Service aligns with our stance.

We would like to extend to you some resources to help understand our decision-making process:

• Guide to Allyship
• Diversity, Equity and Inclusion Glossary
• Anti-Racism Resources

The ban will not be lifted.

You are solely responsible for what happens on your account. We wish you the best of luck.

Hi @haeveckerboss,

Thanks for submitting an appeal for the ban. We appreciate the apology you provided.

Our community guidelines and rules are in place to foster a respectful and inclusive environment for all players. The use of homophobic language, regardless of intent or visibility, is a serious violation of these principles.

The rule against harmful language is clear and non-negotiable, and it applies to all forms of communication within the game, including private notes. Such actions undermine the spirit of our community and the gaming experience for everyone.

We take these matters very seriously, and after taking into consideration the fact you were not the author of the note, your request to appeal the permanent ban will be granted.

You will get a second chance. Just one.
The ban will remain on your record. There will be no additional chances as this post should encourage you to change how you speak in our servers and to abide by the rules.

Take a few minutes before rejoining, and refresh yourself on the rules to avoid any chance of breaking them. If you are unclear on any of them, or aren't sure what is permitted, reach out to the staff and we'll be happy to clarify them for you.

Hi @RicemanSSGSS,

Thanks for submitting an appeal for the ban. We appreciate the apology you provided.

Our community guidelines and rules are in place to foster a respectful and inclusive environment for all players. The use of homophobic language, regardless of intent or visibility, is a serious violation of these principles.

The rule against racism is clear and non-negotiable, and it applies to all forms of communication within the game, including private notes. Such actions undermine the spirit of our community and the gaming experience for everyone.

We take these matters very seriously, and as a result, the decision to uphold the permanent ban will stand. This is to ensure that all players can enjoy their experience without exposure to harmful content, even if it is not seen by others.

We appreciate your understanding in this matter. We hope this serves as a reminder of the importance of maintaining a positive and respectful gaming environment.

Hi @darullo,

Thanks for submitting an appeal for the ban. We appreciate the apology you provided.

Our community guidelines and rules are in place to foster a respectful and inclusive environment for all players. The use of racist language, regardless of intent or visibility, is a serious violation of these principles.

The rule against racism is clear and non-negotiable, and it applies to all forms of communication within the game, including private notes. Such actions undermine the spirit of our community and the gaming experience for everyone.

We take these matters very seriously, and as a result, the decision to uphold the permanent ban will stand. This is to ensure that all players can enjoy their experience without exposure to harmful content, even if it is not seen by others.

We appreciate your understanding in this matter. We hope this serves as a reminder of the importance of maintaining a positive and respectful gaming environment.

Offender: OWO (BattleMetrics) (Steam)
Server: [JP] Pure
Time: 10:27PM AEST
Length: Permanent
Reason: stealing/looting and griefing
More Info: The offender and their teammate indulged in raiding & griefing several players base, and continued almost immediately after being warned not to continue by an admin. A ban has been implemented to limit the damage being dealt to the wider community.

Offender: GGMEN (BattleMetrics) (Steam)
Server: [JP] Pure
Time: 10:27PM AEST
Length: Permanent
Reason: stealing/looting and griefing
More Info: The offender and their teammate indulged in raiding & griefing several players base, and continued almost immediately after being warned not to continue by an admin. A ban has been implemented to limit the damage being dealt to the wider community.

Offender: Qyburn (BattleMetrics) (Steam)
Server: [JP] Pure
Time: 9:15PM AEST
Length: Permanent
Reason: Raiding
More Info: Player was evidenced on several containers in bases belonging to other players. Approximately 56 ladders were found on bases throughout the map that were used to gain access. After admin attempted to discuss this with the player, they feigned communication issues and disconnected from the server. A warning was issued that the player accepted when logging in shortly afterwards.

They were seen roaming the map on foot with the following inventory items:

They were also evidenced laddering into another player's base, as well as looting a sleeping player in a monument.

The ban has been placed against this player as they have demonstrated a complete lack of remorse and a willingness to continue breaking rules on the server.

Running a large horse farm inside a closed space should generate a foul stench. This attracts bugs & other pests which may cause issues to production and charisma!

I propose that a plugin be developed for the servers to reflect the harsh realities of dealing with large-scale livestock handling: Players who cross a certain threshold of owned composter/horse trough entities should receive a permanent "rottingflies" effect attached to their player model, and perhaps also some of the entities.

discuss

Hi Noddy,

We understand your position and the argument that the term was not used publicly. However, our community guidelines and rules are in place to foster a respectful and inclusive environment for all players. The use of racist language, regardless of intent or visibility, is a serious violation of these principles.

The rule against racism is clear and non-negotiable, and it applies to all forms of communication within the game, including private notes. Such actions undermine the spirit of our community and the gaming experience for everyone.

We take these matters very seriously, and as a result, the decision to uphold the permanent ban will stand. This is to ensure that all players can enjoy their experience without exposure to harmful content, even if it is not seen by others.

We appreciate your understanding in this matter. We hope this serves as a reminder of the importance of maintaining a positive and respectful gaming environment.

Hi @Noddymc74,

Thanks for submitting an appeal for the ban. We appreciate your explanation of your motives.

With the current cancel culture in the world, racism in all aspects of society is being closely scrutinized. While we do understand that it still heavily permeates music, comedy, movies, and other media, it is something we do not feel is appropriate in our community-focused servers.

The word you chose to use is not welcome - in any context.

The "No Racism" rule is purposefully positioned in every server's description so that it has maximum visibility - even during the lengthy loading screen.

In addition to this - Facepunch's Terms of Service aligns with our stance.

We would like to extend to you some resources to help understand our decision-making process:

• Guide to Allyship
• Diversity, Equity and Inclusion Glossary
• Anti-Racism Resources

The ban will not be lifted.

You are solely responsible for what happens on your account. We wish you the best of luck.

Hi Chinaski,

Thanks for reaching out to clarify this matter.

The server rules that are accessible by typing /rules into chat state:

Quote

No blocking water ways, building around monuments or large areas of land.

This differs slightly from what is also available when typing /info and clicking the Prev button:

Quote

Blocking waterways, surrounding monuments, or monopolizing large areas of land is prohibited.

Avoid excessive building. Buildings that cause performance issues for others may be required to downsize.

You are correct in saying that Tool Cupboards (TCs) placed to cover a large area do not constitute a breach of these rules, however - as stated previously in this thread - we ask that any TCs placed purely for the purpose of excluding others from occupying a space be removed after 24 hours.

This should provide ample time to construct what you require out of twig, or place Quarries/Pumpjacks.

This incident does not warrant any form of formal warning being applied to you, and you are free to build as you please on the server, within the aforementioned limits.

In future, please reach out to EZ staff directly or use the help section of the forums if you have any queries on this matter.

Hi Demonic,

Thank you for appealing your ban.

On 9/18/2023 at 5:58 PM, coldheartdeath said:

[...] on the first matter of discord incident     starth a fellow player   tag a public heli   at the hqm quarry    and started attacking it   and i was in my garden planting crops and i posted in chat (should be logged in battlemetrics)   could you please watch my base as it is next to hqm qarry down by the river   and next min the heli started rocketing my base   destroying my attack heli   kill a horse and damage my base    i posted again   in   chat   please watch out for my base   (again should be battlemetrics logs)   as proof    after having no reply    i jump on discord and i didnt yell or scream as people said   all i said was   im not happy that someone took heli there where my base was   and that it was damaged by it   and the three people in there starth and sweet tooth and RONAu   basically laugh at me saying that part of the game   and i left   [...]

BM shows the following:

• 4:50 PM [ezEvents] Spawned patrolhelicopter[452632135] at (0.0, 0.0, 0.0)
• 4:52 PM Starth was killed by Force
• 4:52 PM Demonic: watch my base
• 4:53 PM Starth[76561197996311922] has spawned
• 4:54 PM Starth was killed by patrolhelicopter (entity)
• 4:54 PM Starth[76561197996311922] has spawned
• 4:54 PM Demonic was killed by Force
• 4:54 PM Calling kill - but already IsDestroyed!? fireball[0]
• 4:54 PM Calling kill - but already IsDestroyed!? fireball[0]
• 4:54 PM Calling kill - but already IsDestroyed!? fireball[0]
• 4:54 PM Calling kill - but already IsDestroyed!? fireball[0]
• 4:54 PM Calling kill - but already IsDestroyed!? fireball[0]
• 4:54 PM Demonic[76561197998352541] has spawned
• 4:54 PM Calling kill - but already IsDestroyed!? assets/bundled/prefabs/fireball.prefab
• 4:55 PM Starth: wtf ...get back here lol
• 4:56 PM Starth: and why was he not rocketing me?
• 4:56 PM Demonic: he was hitting my base
• 4:56 PM Invalid Position: servergibs_patrolhelicopter[453314935] (1325.4, -503.4, -1226.9) (destroying)
• 4:56 PM Demonic: thats why i said watch my base
• 4:56 PM Starth: no idea why ...unless that was you that also fired at him
• 4:57 PM Demonic: i was going my garden
• 4:57 PM Demonic: doing
• 4:57 PM Pezza 681: Don't have to shoot at heli to be agro'd on by heli
• 4:57 PM Starth: no but i saw someone else shooting at him
• 4:59 PM Starth: i was just saying that if he shot at it that might be why it fired the rockets at him
• 5:03 PM Starth: who ever shot him as well there is an m2 in the loot ..../tp to me to grab the loot
• 5:04 PM Starth: i was sure i hit him while i was up again
• 5:05 PM Starth: maybe i missed since i still do not have a holo on my m2 lol
• 5:15 PM Demonic: how do u heal a horse that got rocket by heli it kill one wounded other
• 5:15 PM Pezza 681: food
• 5:16 PM Demonic: thx

There are several key pieces of information in the above output:

1. Your death at 4:54 PM was caused by "Force" - which means the Patrol Helicopter fired on you with either explosive rockets, or the door gunners
2. Starth indicates in chat at 4:56 PM that he saw another player in the vicinity shooting at the Patrol Helicopter
3. Starth realises at 5:03 PM another player had dealt enough damage to the Patrol Helicopter for the instancing to allocate loot

Typically when a player engages the Patrol Helicopter at a monument such as the   HQM quarry, they do so from the small box that surrounds the spawn point. They are also typically beyond the range of any tool cupboards they are authed onto. This means that the Patrol Helicopter should only shoot incendiary rockets, in addition to the door gunners' fire. The fact Starth evidenced another player in the area who shot at the Patrol Helicopter in combination with the instancing determining another player had done sufficient damage to be awarded loot is indicative of someone who was geared in the area drawing the aggro of the Patrol Helicopter.

The demeanour in which you confronted Starth on Discord following these events was also reported to admins as disrespectful conduct that is similar in nature to previous entanglements.

On 9/18/2023 at 5:58 PM, coldheartdeath said:

on the 2nd matter   "The Spray can incident"      the words """ hi campers """ was written    i dont know how that word is "An insulting message"   as it not targeting any person by name or nature

The context for this incident stretches across several wipes. After players already at launch site engaged with and killed a Bradley from a signal you purchased, you took it upon yourself to attack them personally by writing on the ground with a spray can.

This behaviour is not how we would like the community to conduct themselves when dealing with these matters and must be corrected by admins across all servers when it is recognized.

After consultation with EZ Leadership, we have decided to accept your appeal, with the caveat that the ban will stay in place for 3 days to allow you to reflect on how the situation could have been better handled.

If you have further queries in this matter please reach out to an [AU] Survival staff member.

- Squog
Head Admin
[AU] Survival

Offender: Demonic (76561197998352541) (561677495)
Server: [AU] Survival
Time: 12:50 AEST, September 18th
Length: Permanent until appealed
Reason: Harassment
More Info: The harassment originates from two separate incidents:

1. A verbal altercation in discord after an accident with a public patrol heli event
2. An insulting message written on the ground with a spraycan at a monument

A ban has been implemented in an effort to allow the offender time to re-evaluate whether the EZ community is a good fit for their playstyle.

My opinion is that players in a PVE environment shouldn't feel the need to compete against each other, and should find ways to enrich their experience by seeking positive relationships with other players. The best part of the RustEZ community is the people you meet along the way - the servers are merely a platform for that interaction to take place on. I see the servers as a "refuge" or "safe haven" from the toxicity found on 99% of Rust servers.

Implementing a larger building exclusion zone around TCs will be problematic on the high-population servers in the cluster. The rules that are currently in place need to be applicable in all instances to ensure we are consistent with our approach to moderating the servers.

Hi there thanks for your suggestion!

We try to leave the basic features of the game as close to the way Facepunch intended it to be used - there are many reasons for doing this. Wood as an item doesn't count towards the number of entities, as it isn't physically present as an object until it is dropped from your inventory. Having a substantial amount of an item in your inventory or in containers produces no discernable degradation in server performance.

If we made things to easy for you, you would do everything you wanted 2 days into wipe and we would never see you again! And we like having you around!

Congratulations to the winners!