This is a known issue.
While your specific issue isn't exact, it appears to be part of the same problem.
Thank you for the ticket. This is being looked into.
All watercraft inside of structures in "deep" water are decaying, regardless of if they are protected or not. Moonpools with floors, no floors, all with roofs, are not protecting water craft from decay.
Both boat types and both sub types are subject to deep water decay even when fully enclosed. (So 3 hours, no matter vehicle type.)
Anything over 1.5 to 2 walls(+foundation) deep in water is apparently deep water.
Have older stuff on my old laptop that is currently a glorified paperweight... but here's a couple. The floating body pics are my oldest I have access to.
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~G
We do not typically replace items lost during normal gameplay. Sadly, a heli salvo is just that.
Now, your friend however, can ask for a replacement. Have them visit Help and request a replacement if they purchased it through the store here on the website.
Sorry for the troubles.
(Edited for clarity.)
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