Squog

Hi @bigusdikus, Thanks for reporting this incident. The guidance in the FAQ for multiple players attending timed events is as follows: Based on your comments it appears as if the other player was not willing to share the loot. We will investigate the matter further and speak to both parties individually. We will be in touch soon after these discussions have occurred.

Hello@moon, Thank you for reporting this incident to our management team. We will investigate claims and take disciplinary action against offending players in accordance with our moderation policy. Please continue to let us know if you see any players violating the server rules. thank you very much.

Hi @elninofrank, Thanks for reporting this player's actions. We will investigate them when we are online next.

Hi 야마다, Thanks for bringing this to our attention. Just for clarification, can you confirm the sequence of events: You and your team arrive on Cargoship You and your team start killing scientist NPCs Some of your team dies The perpetrators arrive on Cargoship They take the loot from your deceased comrades' bodies They take the loot from the locked crate They leave You and your team leave Does that sound right to you?

Offender: Ca•Mi (BattleMetrics) (Steam) Server: [JP] Pure Time: 9:05 PM AEDT Length: Permanent Reason: stealing/looting and griefing More Info: The offender habitually stole & raided after being warned, as well as griefing their neighbours over the course of their tenure on the server. A ban has been implemented to limit the damage being dealt to the wider community.

Hi @Sea_Boo_Yahz, Thanks for providing more context to your ban appeal. The behaviour you exhibited over the course of several months was a contravention of several server rules and was the deciding factor in placing a ban on your account. That being said, you will get a second chance. Just one. The ban will be lifted once 72 hours have passed, but it will remain on your record. There will be no additional chances as this post should encourage you to change how you carry yourself in our servers and to abide by the rules. Take a few minutes before rejoining, and refresh yourself on the rules to avoid any chance of breaking them. If you are unclear on any of them, or aren't sure what is permitted, reach out to the staff and we'll be happy to clarify them for you. No raiding, griefing or looting of any kind No mic or chat spam, player disrespect, racism or harassment No camping loot rooms, monuments or any highly concentrated areas You may build in caves but you must ensure safe passage for players No blocking waterways, building around monuments or large areas of land Please bear in mind, this is a one-time ban reversal. No further rule infractions of this nature can happen. Welcome back.

Hi @Sea_Boo_Yahz, Thanks for appealing the ban placed on your account on the 30th of July 2024. The ban was implemented to curb your behaviour on the [JP] Pure server as you had demonstrated a tendency to raid your neighbours, destroy their items and then grief their base over several wipes. It is important that we get an understanding from you the reasons why you would like to return, and simply stating the following does not give us enough reason to repeal the ban: Can you please expand on your reasoning, and describe in your words what this community stands for? We will make a decision based on this information.

Offender: ewgnwejkhgnwienwef (BattleMetrics) (Steam) Server: [JP] Pure Time: 1:29 AM AEDT Length: Permanent Reason: stealing/looting and griefing More Info: The offender habitually stole & raided after being warned, as well as griefing their neighbours over the course of their tenure on the server. A ban has been implemented to limit the damage being dealt to the wider community.

Hi @fuckrustez, Thanks for taking the time to communicate your frustrations with the situation. I'm sorry we weren't able to attend to your request for assistance in a more timely manner. This however does not excuse the language you used in chat, which is the reason why your account was banned from our servers. With the current cancel culture in the world, racism in all aspects of society is being closely scrutinized. While we do understand that it still heavily permeates music, comedy, movies, and other media, it is something we do not feel is appropriate in our community-focused servers. The word you chose to use is not welcome - in any context. The "No Racism or player disrespect" rule is purposefully positioned in every server's description so that it has maximum visibility - even during the lengthy loading screen. In addition to this - Facepunch's Terms of Service aligns with our stance. We would like to extend to you some resources to help understand our decision-making process: Guide to Allyship Diversity, Equity and Inclusion Glossary Anti-Racism Resources The ban will not be lifted. You are solely responsible for what happens on your account. We wish you the best of luck.

Hi @haeveckerboss, Thanks for submitting an appeal for the ban. We appreciate the apology you provided. Our community guidelines and rules are in place to foster a respectful and inclusive environment for all players. The use of homophobic language, regardless of intent or visibility, is a serious violation of these principles. The rule against harmful language is clear and non-negotiable, and it applies to all forms of communication within the game, including private notes. Such actions undermine the spirit of our community and the gaming experience for everyone. We take these matters very seriously, and after taking into consideration the fact you were not the author of the note, your request to appeal the permanent ban will be granted. You will get a second chance. Just one. The ban will remain on your record. There will be no additional chances as this post should encourage you to change how you speak in our servers and to abide by the rules. Take a few minutes before rejoining, and refresh yourself on the rules to avoid any chance of breaking them. If you are unclear on any of them, or aren't sure what is permitted, reach out to the staff and we'll be happy to clarify them for you.

Hi @RicemanSSGSS, Thanks for submitting an appeal for the ban. We appreciate the apology you provided. Our community guidelines and rules are in place to foster a respectful and inclusive environment for all players. The use of homophobic language, regardless of intent or visibility, is a serious violation of these principles. The rule against racism is clear and non-negotiable, and it applies to all forms of communication within the game, including private notes. Such actions undermine the spirit of our community and the gaming experience for everyone. We take these matters very seriously, and as a result, the decision to uphold the permanent ban will stand. This is to ensure that all players can enjoy their experience without exposure to harmful content, even if it is not seen by others. We appreciate your understanding in this matter. We hope this serves as a reminder of the importance of maintaining a positive and respectful gaming environment.

Hi @darullo, Thanks for submitting an appeal for the ban. We appreciate the apology you provided. Our community guidelines and rules are in place to foster a respectful and inclusive environment for all players. The use of racist language, regardless of intent or visibility, is a serious violation of these principles. The rule against racism is clear and non-negotiable, and it applies to all forms of communication within the game, including private notes. Such actions undermine the spirit of our community and the gaming experience for everyone. We take these matters very seriously, and as a result, the decision to uphold the permanent ban will stand. This is to ensure that all players can enjoy their experience without exposure to harmful content, even if it is not seen by others. We appreciate your understanding in this matter. We hope this serves as a reminder of the importance of maintaining a positive and respectful gaming environment.

Offender: OWO (BattleMetrics) (Steam) Server: [JP] Pure Time: 10:27PM AEST Length: Permanent Reason: stealing/looting and griefing More Info: The offender and their teammate indulged in raiding & griefing several players base, and continued almost immediately after being warned not to continue by an admin. A ban has been implemented to limit the damage being dealt to the wider community.

Offender: GGMEN (BattleMetrics) (Steam) Server: [JP] Pure Time: 10:27PM AEST Length: Permanent Reason: stealing/looting and griefing More Info: The offender and their teammate indulged in raiding & griefing several players base, and continued almost immediately after being warned not to continue by an admin. A ban has been implemented to limit the damage being dealt to the wider community.

Offender: Qyburn (BattleMetrics) (Steam) Server: [JP] Pure Time: 9:15PM AEST Length: Permanent Reason: Raiding More Info: Player was evidenced on several containers in bases belonging to other players. Approximately 56 ladders were found on bases throughout the map that were used to gain access. After admin attempted to discuss this with the player, they feigned communication issues and disconnected from the server. A warning was issued that the player accepted when logging in shortly afterwards. They were seen roaming the map on foot with the following inventory items: They were also evidenced laddering into another player's base, as well as looting a sleeping player in a monument. The ban has been placed against this player as they have demonstrated a complete lack of remorse and a willingness to continue breaking rules on the server.

Running a large horse farm inside a closed space should generate a foul stench. This attracts bugs & other pests which may cause issues to production and charisma! I propose that a plugin be developed for the servers to reflect the harsh realities of dealing with large-scale livestock handling: Players who cross a certain threshold of owned composter/horse trough entities should receive a permanent "rottingflies" effect attached to their player model, and perhaps also some of the entities. discuss 🫠

Hi Noddy, We understand your position and the argument that the term was not used publicly. However, our community guidelines and rules are in place to foster a respectful and inclusive environment for all players. The use of racist language, regardless of intent or visibility, is a serious violation of these principles. The rule against racism is clear and non-negotiable, and it applies to all forms of communication within the game, including private notes. Such actions undermine the spirit of our community and the gaming experience for everyone. We take these matters very seriously, and as a result, the decision to uphold the permanent ban will stand. This is to ensure that all players can enjoy their experience without exposure to harmful content, even if it is not seen by others. We appreciate your understanding in this matter. We hope this serves as a reminder of the importance of maintaining a positive and respectful gaming environment.

Hi @Noddymc74, Thanks for submitting an appeal for the ban. We appreciate your explanation of your motives. With the current cancel culture in the world, racism in all aspects of society is being closely scrutinized. While we do understand that it still heavily permeates music, comedy, movies, and other media, it is something we do not feel is appropriate in our community-focused servers. The word you chose to use is not welcome - in any context. The "No Racism" rule is purposefully positioned in every server's description so that it has maximum visibility - even during the lengthy loading screen. In addition to this - Facepunch's Terms of Service aligns with our stance. We would like to extend to you some resources to help understand our decision-making process: Guide to Allyship Diversity, Equity and Inclusion Glossary Anti-Racism Resources The ban will not be lifted. You are solely responsible for what happens on your account. We wish you the best of luck.

Hi xPMx - thanks for logging a ticket on the RustEZ Website 🙂 Wow that's quite the collection of issues! Low-Grade Missing from Miners Hat This has been an ongoing issue with Rust for quite some time. Unfortunately, the Miners Hat just won't play nice with larger-than-normal stack sizes and occasionally eats extra fuel placed in your hat. This bug has been flagged with Facepunch on numerous occasions but doesn't seem to get much traction. Low-Grade Missing from backpack Does it disappear only whilst you are offline? Are all stacks of Low-Grade removed? or only one? Does anything else disappear? Low-Grade Missing from pipes This can happen occasionally depending on whether an update to the Quarry/Pumpjack storage adapters has been pushed to the servers by Death. Typically all Low-Grade inside Quarries and attached containers are removed in this instance. Playing with a large team Is it possible that one of the other team members is taking the Low-Grade from the containers? Perhaps try putting a codelock on the container and see whether this is a potential fix. Losing Scrap at Bandit Camp We have a custom plugin that prevents players from purchasing oversized stacks of items at vendors. Typically your inventory will be filled to the max with the item you've purchased, and your scrap will remain in your inventory. This is a relatively recent addition to the servers and is going through continuing development. Let us know if you continue to encounter this issue. Signs & Boxes losing skins There is currently an issue with signs on the server - where it can only hold a certain number of signs in the server save file, and when the server restarts and reloads the save file it sets the 'unsaved' signs back to blank. It works on a "first come, first serve" basis with sign entities of smaller Identifier numbers being prioritised. Rust has a long-standing glitch with boxes losing their skins (or sometimes changing into skins that you don't own) when you teleport into your base from another location. This is typically resolved by moving away from your base for ~30 seconds and then returning to your base. I hope that helps - let us know if there's anything else we can do! • Squog [AU] Survival Head Admin

Hi Chinaski, Thanks for reaching out to clarify this matter. The server rules that are accessible by typing /rules into chat state: This differs slightly from what is also available when typing /info and clicking the Prev button: You are correct in saying that Tool Cupboards (TCs) placed to cover a large area do not constitute a breach of these rules, however - as stated previously in this thread - we ask that any TCs placed purely for the purpose of excluding others from occupying a space be removed after 24 hours. This should provide ample time to construct what you require out of twig, or place Quarries/Pumpjacks. This incident does not warrant any form of formal warning being applied to you, and you are free to build as you please on the server, within the aforementioned limits. In future, please reach out to EZ staff directly or use the help section of the forums if you have any queries on this matter.

Hi @DolliPop, Thanks for engaging with the EZ bug report system. Your input is appreciated. Can you expand on the current electricity setup in your base?: How many outputs of the Test Generator are used? How much power does each of the outputs on the Test Generator say they are producing? Have you tried directly connecting an output from the Test Generator to the Car Lift? What troubleshooting steps have you already taken? Let us know how you go with the above.

Hi Demonic, Thank you for appealing your ban. BM shows the following: 4:50 PM [ezEvents] Spawned patrolhelicopter[452632135] at (0.0, 0.0, 0.0) 4:52 PM Starth was killed by Force 4:52 PM Demonic: watch my base 4:53 PM Starth[76561197996311922] has spawned 4:54 PM Starth was killed by patrolhelicopter (entity) 4:54 PM Starth[76561197996311922] has spawned 4:54 PM Demonic was killed by Force 4:54 PM Calling kill - but already IsDestroyed!? fireball[0] 4:54 PM Calling kill - but already IsDestroyed!? fireball[0] 4:54 PM Calling kill - but already IsDestroyed!? fireball[0] 4:54 PM Calling kill - but already IsDestroyed!? fireball[0] 4:54 PM Calling kill - but already IsDestroyed!? fireball[0] 4:54 PM Demonic[76561197998352541] has spawned 4:54 PM Calling kill - but already IsDestroyed!? assets/bundled/prefabs/fireball.prefab 4:55 PM Starth: wtf ...get back here lol 4:56 PM Starth: and why was he not rocketing me? 4:56 PM Demonic: he was hitting my base 4:56 PM Invalid Position: servergibs_patrolhelicopter[453314935] (1325.4, -503.4, -1226.9) (destroying) 4:56 PM Demonic: thats why i said watch my base 4:56 PM Starth: no idea why ...unless that was you that also fired at him 4:57 PM Demonic: i was going my garden 4:57 PM Demonic: doing 4:57 PM Pezza 681: Don't have to shoot at heli to be agro'd on by heli 4:57 PM Starth: no but i saw someone else shooting at him 4:59 PM Starth: i was just saying that if he shot at it that might be why it fired the rockets at him 5:03 PM Starth: who ever shot him as well there is an m2 in the loot ..../tp to me to grab the loot 5:04 PM Starth: i was sure i hit him while i was up again 5:05 PM Starth: maybe i missed since i still do not have a holo on my m2 lol 5:15 PM Demonic: how do u heal a horse that got rocket by heli it kill one wounded other 5:15 PM Pezza 681: food 5:16 PM Demonic: thx There are several key pieces of information in the above output: Your death at 4:54 PM was caused by "Force" - which means the Patrol Helicopter fired on you with either explosive rockets, or the door gunners Starth indicates in chat at 4:56 PM that he saw another player in the vicinity shooting at the Patrol Helicopter Starth realises at 5:03 PM another player had dealt enough damage to the Patrol Helicopter for the instancing to allocate loot Typically when a player engages the Patrol Helicopter at a monument such as the HQM quarry, they do so from the small box that surrounds the spawn point. They are also typically beyond the range of any tool cupboards they are authed onto. This means that the Patrol Helicopter should only shoot incendiary rockets, in addition to the door gunners' fire. The fact Starth evidenced another player in the area who shot at the Patrol Helicopter in combination with the instancing determining another player had done sufficient damage to be awarded loot is indicative of someone who was geared in the area drawing the aggro of the Patrol Helicopter. The demeanour in which you confronted Starth on Discord following these events was also reported to admins as disrespectful conduct that is similar in nature to previous entanglements. The context for this incident stretches across several wipes. After players already at launch site engaged with and killed a Bradley from a signal you purchased, you took it upon yourself to attack them personally by writing on the ground with a spray can. This behaviour is not how we would like the community to conduct themselves when dealing with these matters and must be corrected by admins across all servers when it is recognized. After consultation with EZ Leadership, we have decided to accept your appeal, with the caveat that the ban will stay in place for 3 days to allow you to reflect on how the situation could have been better handled. If you have further queries in this matter please reach out to an [AU] Survival staff member. - Squog Head Admin [AU] Survival

Offender: Demonic (76561197998352541) (561677495) Server: [AU] Survival Time: 12:50 AEST, September 18th Length: Permanent until appealed Reason: Harassment More Info: The harassment originates from two separate incidents: A verbal altercation in discord after an accident with a public patrol heli event An insulting message written on the ground with a spraycan at a monument A ban has been implemented in an effort to allow the offender time to re-evaluate whether the EZ community is a good fit for their playstyle.