Death

You can request to teleport to another player by typing /tp followed by their name or Steam ID. The other player can accept the request using the HUD call-to-action that appears on their screen, or manually in chat with /tpa. Request a teleport Send a teleport request to another player. /tp name Tip: Replace name with the player’s name or Steam ID. Accept a teleport request Accept an incoming teleport request from another player. /tpa Tip: You can also accept using the HUD call-to-action when it appears. How player teleporting works Use /tp name or /tp steamid to request a teleport. The other player must accept the request before you teleport. Players can accept using the HUD call-to-action or by typing /tpa. Each teleport costs Net Worth. Costs increase the more you teleport. Prices reset every night at midnight EST. Note: Teleport requests must be accepted by the other player before the teleport begins. Related How do I set a home?

If you find landmines, bear traps, hostile turrets, spikes, blocked roads, blocked monuments, or blocked public quarries, submit a help ticket with the server and exact location. Include screenshots if possible. Avoid interacting with the traps or structures until staff reviews them.

Submit a help ticket so staff can review the situation discreetly. Please include: Server and region Approximate time it happened Location, grid, or nearby landmark Player name if known What was taken, damaged, changed, or blocked Screenshots or video if available Do not accuse players publicly in chat. Staff can check available logs and evidence, but the more details you provide, the easier it is to investigate.

Item restoration is not guaranteed. Rust is a survival game, and items lost through normal gameplay, death, decay, wipes, or despawn are generally not restored. Staff may review cases involving: Store delivery issues Server crashes or rollbacks Confirmed plugin bugs Bodies or bags trapped inside terrain Other unusual server-side issues If you believe your loss was caused by a bug or server issue, submit a help ticket with the server, time, location, what happened, and what was lost. Screenshots or video help a lot.

Staff may be able to help with misplaced or bugged structures/deployables, especially when something blocks access, prevents building, or cannot be removed normally. Staff may not remove items for convenience if they can be handled through normal gameplay. Submit a help ticket with: Server and region Exact location or grid What needs to be removed or moved Why you cannot remove it yourself Screenshot if possible

If you are stuck in terrain, a cave, a rock, your base, or behind a lock, try normal in-game options first, such as respawning if it is safe to do so. For our modded servers, you can teleport home or teleport to a player to get yourself unstuck. If you cannot get out or your items/body are inaccessible, submit a help ticket with: Server and region Your location, grid, or nearby landmark What you are stuck in Whether your body/items are involved Screenshot if possible For future bases, we recommend using code locks when possible and keeping backup access to your base.

VIP requires your RustEZ website account to be linked to the correct Steam account before your perks can sync in-game. Before submitting a ticket, please try: Confirm your Steam account is linked at rustez.com/link. Make sure you are logged into the correct RustEZ account. Reconnect to the server. Make sure you are checking the correct server. Remember that some VIP perks are not available on every server. If VIP still does not work, submit a help ticket with your order number, SteamID, and the server where perks are missing.